Help Center

If you still need more information,请随時聯絡WhatsApp

common problem

只需聯絡WhatsApp或親臨EarthRemit門市一次,Complete authentication。

Store opening hours: from Monday to Friday 10:00am – 6:00pm

Saturday 10:00am – 5:00pm,Closed on Sundays and public holidays

You can go to "Latest Exchange Rate" to view the latest exchange rate。

We usually meet at 12 noon:00Update exchange rate,But as market prices change,We may also make corresponding adjustments at other times。

Verification issues

Documents required for personal remittance:

(匯款金額超過十萬需提供以下資料)

Identity documents:

1) Remitter’s identity document

2) Proof of remitter’s address(*3within months)

3) Payee’s identity document

4) Proof of address of payee(*3within months)

Proof of address document:(Must be your residential address)

1) Utility and gas bills、tax bill、Bank Tsukiyuki、Credit card monthly statement。(Available to Chinese users:Credit card monthly statement、residence permit、Driving license etc.。)

2) Invoices issued within 3 months。

3) User name must be clearly displayed、address、Issue date and issuing organization。

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Documents required for company remittance:

(Remittance regardless of the amount,The following information must be provided)

1) Company registration certificate

2) Business Registration Certificate

3) annual return(NAR1)、註冊成立表格(NC1)、職權證書(6個月內發出)

4) 所有董事的身份證明文件及地址證明

5) 收款人身份證明文件

6) 收款人住址證明(*3個月內)

當提交完所需文件後,我們會盡快進行身份認證。完成後即可進行匯款。

店舖地址:九龍荔枝角青山道688號地下A8舖

工作時間:星期一至星期六:上午10時至下午6時

汇款问题

操作相关

匯款滿港幣5萬或以上即可免手續費。

港幣5萬以下收取HK$50元手續費。

港幣🇭🇰人民幣🇨🇳美元🇺🇸澳元🇻🇬馬幣🇲🇾新幣🇨🇳泰銖🇹🇭USDT💰等各類虛擬貨幣(支援雙向多向)

支持銀行轉賬,網上匯款,或門市現金交收

地址:九龍荔枝角青山道688號地下A8舖

確認收到款後,盡快完成匯款訂單,一般情況會在10-15分鐘完成。

*如當天訂單未完成,客戶可選擇原路退回款項或留作第二日繼續匯款。

客戶可選擇原路退回款項或留作第二日繼續匯款。