Help Center
If you still need more information,请随時聯絡WhatsApp
common problem
只需聯絡WhatsApp或親臨EarthRemit門市一次,Complete authentication。
Store opening hours: from Monday to Friday 10:00am – 6:00pm
Saturday 10:00am – 5:00pm,Closed on Sundays and public holidays
You can go to "Latest Exchange Rate" to view the latest exchange rate。
We usually meet at 12 noon:00Update exchange rate,But as market prices change,We may also make corresponding adjustments at other times。
Verification issues
Documents required for personal remittance:
(匯款金額超過十萬,需提供以下資料)
Identity documents:
1) Remitter’s identity document
2) Proof of remitter’s address(*3within months)
3) Payee’s identity document
4) Proof of address of payee(*3within months)
Proof of address document:(Must be your residential address)
1) Utility and gas bills、tax bill、Bank Tsukiyuki、Credit card monthly statement。(Available to Chinese users:Credit card monthly statement、residence permit、Driving license etc.。)
2) Invoices issued within 3 months。
3) User name must be clearly displayed、address、Issue date and issuing organization。
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Documents required for company remittance:
(Remittance regardless of the amount,The following information must be provided)
1) Company registration certificate
2) Business Registration Certificate
3) annual return(NAR1)、註冊成立表格(NC1)、職權證書(6個月內發出)
4) 所有董事的身份證明文件及地址證明
5) 收款人身份證明文件
6) 收款人住址證明(*3個月內)
當提交完所需文件後,我們會盡快進行身份認證。完成後即可進行匯款。
店舖地址:九龍荔枝角青山道688號地下A8舖
工作時間:星期一至星期六:上午10時至下午6時
汇款问题
操作相关
匯款滿港幣5萬或以上即可免手續費。
港幣5萬以下收取HK$50元手續費。
港幣人民幣美元澳元馬幣新幣泰銖USDT等各類虛擬貨幣(支援雙向多向)
支持銀行轉賬,網上匯款,或門市現金交收
地址:九龍荔枝角青山道688號地下A8舖
確認收到款後,盡快完成匯款訂單,一般情況會在10-15分鐘完成。
*如當天訂單未完成,客戶可選擇原路退回款項或留作第二日繼續匯款。
客戶可選擇原路退回款項或留作第二日繼續匯款。